Common Questions
General Questions
You can use this website to book for an appointment by filling in an online step-wise form and completing the online payment. You can follow the steps on this PAGE.
It is quite easy. You can do so by filling in a form on the website specifying your preferred date and time. You can also make the payment online using various payment options
Urologist, Family Medicine, Pediatrics, Obstetrics and Gynecology, Orthopedics, Surgeons, Internal Medicine, and more.
Yes. We accept NMHIMA and many other insurance schemes.
Liberty, Metropolitan, NHIMA, Prudential, OneLife, Sanlam and More.
Yes. Carepeak will send you a printable PDF receipt for bookings done online. This will be sent with your confirmation of booking email once an online booking is successfully completed.
Yes. Booking on behalf of another person is allowed. Provided that there is proper referencing. The booking form must be filled in with some notes indicating that the booking is being done on behalf of another individual.
Yes. Cancellations are allowed but only if they are done within the allowed timeframe before the meeting. You can only cancel if you request the cancellation at least 8 hours before the appointment time.
Carepeak Specialist Clinic has been in existence since 2019. It has grown so much since then.
Currently the price is K400 for a specialist doctor. Refer to updated pricing charts for more up to date information.
Our Services
Service Specific Questions
At the moment, no. We do not admit patients but this is a service that will soon become available at Carepeak Specialist Clinic.
Online consultations are meant to maximize access to healthcare. If the diagnosis is definitive after the consultation the doctor can prescribe medications with an online prescription.
Unfortunately, it is one patient per consultation. This ensure that there is no compromise in the quality of care rendered through the online service.
Currently no. But this is a service that will soon become available at Carepeak Specialist Clinic.
Generally this depends on what service the client is waiting for and also the time and day. The clinic runs specific clinics on specific days where as we also have general consultation. You can inquire as this sometimes can change. But roughly this will range from 2 minutes to 15 minutes at most.
With the introduction of online consultations, you can have zero waiting time by scheduling an appointment online.